CANCELLED: Echigo-Tsumari Snow Fireworks / Gift for Frozen Village 2020

2020/2/26

For inquiry

We regret to inform you that we have decided to cancel the Echigo-Tsumari Snow Fireworks / Gift for Frozen Village 2020(Co-organised as part of Nihonhaku) due to the rapid spread of the coronavirus (COVID-19) outbreak and in response to the government advise to refrain from running large-scale events. We apologise for those who have been looking forward to the event but appreciate your understanding with our decision. Please check the following procedure to refund the ticket.

Echigo-Tsumari Art Field 2020 Winter SNOWART

All the programs except for the Snow Fireworks will be held as planned.
Click ≫here for the details of the programs.

Cancellation of the official guided tours

The following official guided tours have been cancelled due to the cancellation of the Snow Fireworks.
【Cancelled】2/29-3/1・100 seats limited – stay over night to enjoy snow fireworks, art, and yukimigozen
【Cancelled】2/29・Day trip to enjoy snow fireworks, Kiyotsukyo Tunnel and yukimigozen

How to refund the ticket

A:For those who have purchased “Echigo-Tsumari Snow Fireworks ticket (Adult JPY3,000 / Child age under 15 JPY1,000)”

(1)Inquiry
Tokamachi-city Council, Tourism Exchange Department, ETAT team(TEL:025⁻757⁻2637)

(2)Refund procedures
【By cash】
1.Refund duration:Sat 29 Feb- Fri 13 Mar 2020
2.Where: Tokamachi-city Council Tourism Exchange Department 8:30 – 17:15
(West exsit, Tokamachi-station, 251-17 Asahicho, Tokamachi-city, Niigata)
3.What to bring: The ticket you have purchased
※ We will refund in exchange for the ticket you will bring in.

【By bank transfer】
1.Refund duration:Sat 29 Feb- Fri 13 Mar 2020
2.Please contact regarding the ticket refund with your name, postal address and contact details.
We will send you an application form for refund by post. Please fill in the form and put the ticket in the envelop given and return those to the following address:
Tokamachi-city Council, Tourism Exchange Department, ETAT team
TEL: 025⁻757⁻2637/Fax: 025-757-2285
Mail: t-kanko@city.tokamachi.lg.jp

B:Echigo-Tsumari Art Field 2020 Winter Special Ticket (Adult JPY3,500 / Child age under 15 JPY1,200)

(1)Inquiry
Echigo-Tsumari Art Field Information Centre(TEL:025⁻761⁻7767)Closed on Wednesdays

(2)Refund procedures
※ The amound of refund will be dependent upon how much the special ticket has been used to date as follows:
① If unused – we will refund the full price (JPY3,500)
② If the ticket has been used, we will refund JPY1,500 for the adult and JPY700 for child age under 15.
We will return the ticket as soon as we will have finished double check.
【By cash】
1.Refund duration:Sat 29 Feb- Fri 13 Mar 2020
2.Where:Echigo-Tsumari Art Field Information Centre 10:00 – 17:00(Closed on Wednesdays)
(c/o Echigo-Tsumari Satoyama Museum of Contemporary Art, KINARE, 6-1-71-2, Honcho, Tokamachi-city)
3.What to bring: The special ticket you have purchased.
※ We will refund in exchange for the ticket you will bring in.

【By bank transfer】
1.Refund duration:Sat 29 Feb- Fri 13 Mar 2020
2.Please contact regarding the ticket refund with your name, postal address and contact details.
We will send you an application form for refund by post. Please fill in the form and put the ticket in the envelop given and return those to the following address:
Echigo-Tsumari Art Field Information Centre
TEL: 025⁻761⁻7767/Fax: 025-761-7911
Mail: info@tsumari-artfield.com

Photo by Ayumi Yanagi

For inquiry

Echigo Tsumari Art Field Information Center
Address c/o Echigo-Tsumari Art Field Information Center
3743-1 Matsudai, Tokamachi-city, Niigata 942-1526
Tel 025-761-7767
Fax 025-761-7911
E-mail info@tsumari-artfield.com
Press Officer
Address Echigo-Tsumari Art Triennale Executive Committee
Tokyo Office
c/o Art Front Gallery
A, Hillside Terrace, 29-13 Sarugaku-cho, Shibuya-ku, Tokyo 150-0033
Tel 03-3476-4360
Fax 03-3476-4874
E-mail tsumaripr@artfront.co.jp
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